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Unplug the machine for 5 minutes, please. Does the behavior change when plugged back in?
Is there water in the tub that has not drained out?
Please allow me just a few minutes to prepare some information for you, thank you!
See attached page. Can you retrieve any stored error codes, please?
Okay, unplug for 1 minute and then see if a regular cycle will now start, please.
Did you hear the lid lock at all in that test cycle?
I suspect not, I believe the lid lock assembly is faulty. The machine will not run without the lid locked normally but if it went through the test cycle, it would show all other systems okay. Please allow me just a few minutes to prepare some information for you, thank you!
The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!
The video at the link below shows how it is accessed for replacement!
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That error is a lid lock error. Have you tried to run a regular cycle yet?
Odd, all wiring from the lock to the control I would assume since it is new?
Hmm, if the lid lock ins new and installed correctly, the issue almost has to be the control and an internal error with the lock circuit. It would be very unlikely that the new lock would be at fault.
The control is quite expensive, yes. You can send that lid lock back if you ordered thru the link I sent.