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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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How do I clean outer tub, 2 weeks, yes if I can, no

Customer Question

how do I clean outer tub
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: 2 weeks
JA: Do you plan on doing the work yourself?
Customer: yes if I can
JA: Anything else we should know to help you best?
Customer: no
Submitted: 7 months ago.
Category: Appliance
Expert:  Joel Swenson replied 7 months ago.

Hello, I'm Joel and will be glad to help you today.
Please provide me with the model number of the unit you are needing help with so that I can give you model specific information, as soon as I get that information I will get your answer prepared as soon as possible. Thank you for your patience.

Customer: replied 7 months ago.
Expert:  Joel Swenson replied 7 months ago.

are you trying the clean the plastic tub the spin basket is in or the spin basket? And what is exactly you are tying to remove from the tub, hard water stains, or soap scum residue build up?

Customer: replied 7 months ago.
coins and lint in the outer tub I have the agitater out and pulls up 2mm then stops
Expert:  Joel Swenson replied 7 months ago.

the basket pulls up 2mm and stops? If so did you remove the drive hub?

Expert:  Joel Swenson replied 7 months ago.

click here for image - click here

If you did all that in the image above and it wont come up then its just in a bind or something wiggle it side to side and pull up and it should come out.

Customer: replied 7 months ago.
ok thankyou
Expert:  Joel Swenson replied 7 months ago.

The shaft may have scum buildup on it and you may have to soak it in boiling water to get it to come out.

Expert:  Joel Swenson replied 7 months ago.

Hi there,
I see the question is still open and I have not heard back from you is there something else I can help you with?