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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22579
Experience:  Highly accurate diagnostician with over 30 years experience!
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Unit is at 86 and will not shut off or go down Have been up

Customer Question

unit is at 86 and will not shut off or go down Have been up north and arrived to this problem
JA: Did you double-check the thermostat? And what about the unit's filters?
Customer: where are filters and temp is on 85
JA: Do you plan on doing the work yourself?
Customer: i do not think so but if it is simple i would
JA: Anything else we should know to help you best?
Customer: no
Submitted: 8 months ago.
Category: Appliance
Expert:  Kelly replied 8 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 8 months ago.

What type of appliance are you having trouble with?

May I please have your model number so I am able to provide you with accurate, model specific information?

Customer: replied 8 months ago.
vinotempwine coolerVT32
Expert:  Kelly replied 8 months ago.

Is the compressor running?

Customer: replied 8 months ago.
not sure
Expert:  Kelly replied 8 months ago.

We will need to determine that to see what the issue may be. Can you pull it out to feel it?

Customer: replied 8 months ago.
no noise just power
Expert:  Kelly replied 8 months ago.

Oh, so nothing is running, no fans or anything?

Customer: replied 8 months ago.
fan is hot
Expert:  Kelly replied 8 months ago.

Is it not able to turn?

Customer: replied 8 months ago.
thanks i will have to call a tech
Expert:  Kelly replied 8 months ago.

I understand, it sounds like a control board issue to me. The board is available below.


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Customer: replied 8 months ago.
What do I do not to get charged anymore than I have paid