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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Stove works, broiler works, oven never heats. Trying to find

Customer Question

stove works, broiler works, oven never heats. Trying to find solution.
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: 11 years old, no idea of make and model, just reads "True temp" on the stove, I assume this detail is on the back of the unit
JA: Do you plan on doing the work yourself?
Customer: If easy yes, otherwise I would need a tech
JA: Anything else we should know to help you best?
Customer: Not really, if sounds like it might be the heating element, are they easy to replace?
Submitted: 9 months ago.
Category: Appliance
Expert:  Kelly replied 9 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 9 months ago.

May I please have your model number so I am able to provide you with accurate, model specific information? The tag is usually behind the lower drawer, right in the front.