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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Have a top freezer model, with water pooling under crispers

Customer Question

have a top freezer model, with water pooling under crispers at bottom of refrigerator, It is enough water that it overflows out the bottom of the door. suspect ice machine water line.
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: model # th25tw Amana
JA: Do you plan on doing the work yourself?
Customer: If not to involved and do not have to tear the whole refrigerator apart.
JA: Anything else we should know to help you best?
Customer: just trying to figure out where so much water is coming from, have turned off water to ice machine. The refrigerator is 20 years old, sorry forgot to give that information
Submitted: 8 months ago.
Category: Appliance
Expert:  Engineer-Tech replied 8 months ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you with your Amana refrigerator. Please give me a moment to review your model. Also, who am I speaking with?