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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My microwave oven just quit-- does nothing, just died, no

Customer Question

My microwave oven just quit-- does nothing, just died, no lights. I did all the trouble shooting mentioned in our manual. Its less than 2 yrs old. Did a fuse burn out? Is there a re-set button? What part could need replacement? All other appliances work on the same outlet. Model #JES2051SN2SS. Cam Davila ***@******.*** (###) ###-####JA: Just to clarify, what's the make and model of the appliance? And has it done this before?
Customer: JES2051SN2SS This is the first time for this problem.
JA: Do you plan on doing the work yourself?
Customer: Yes, It's out of warranty. I need to know what part or parts I need to order to repair it.
JA: Anything else we should know to help you best?
Customer: Could I order parts with you or local GE store?
Submitted: 6 months ago.
Category: Appliance
Expert:  Kelly replied 6 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 6 months ago.

You likely have a fuse that has opened. Did it die while cooking or did you just find it that way?