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If it is not getting cold at all check and make sure the compressor and fans are running, if they all are the unit is low on freon. If not you need to track down why a fan or compressor is not running on the unit. That could be from a bad thermostat or control or a bad fan or compressor itself.
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That is likely a defrost issue you need to remove the rear panel in the freezer section. If the evaporator is built up with excessive frost you need to defrost the frost build up with a hairdryer or steamer. Then you need to check the heater for continuity and the defrost thermostat for continuity as well, that is clipped to the evaporator. It has to be cold to test it and it should read continuity with an ohm meter as well when cold. If all that tests good you likely have a bad defrost control.