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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a MHW7100 Maytag washer, front load. The door is

Customer Question

I have a MHW7100 Maytag washer, front load. The door is locked. It just started and now we cannot unlock the door to remove the clothes and re start the washer.
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: 4-29-2015, MHW7100DC
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: Had the same problem a couple of weeks ago and the service man pushed a couple of buttons and it unlocked and re-started.
Submitted: 6 months ago.
Category: Appliance
Expert:  Kelly replied 6 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 6 months ago.

Is the door lock light flashing and the pump running?

Expert:  Kelly replied 6 months ago.

Unplug for a few minutes. Plug back in and see below. After all lights come on, press cancel. Does the door unlock and control reset?

3. Select any three (3) buttons (except POWER) and follow the steps below, using the same buttons. Remember the buttons and the order that the buttons were pressed. Within 8 seconds,

• Press and Release the 1st selected button,

• Press and Release the 2nd selected button,

• Press and Release the 3rd selected button;

• Repeat this 3 button sequence 2 more times