We have a GE Cafe Dual Fuel Range
, model CR5980SE19155, Serial # DR204436P. 3 days ago the buttons for the oven, etc., stopped working. Following the directions in my "manual", I first checked to see if any switches on my electric panel had been thrown...No. I've now waited 3 full days for the panel to reset. Nothing works, except for the clock, the lower oven and the burners. What do I do now?
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: Some sauce got spilled on it, but I believe it is: CR5980SE??1SS. Can only guess where the '?' marks are. Range is about 7 - 8 years old...I'm getting so old that I cannot remember when we bought it.
JA: Do you plan on doing the work yourself?
Customer: That would only make whatever is wrong worse! So the answer is NO!
JA: Anything else we should know to help you best?
Customer: Yes, at my age, actually speaking with someone on the phone is so much easier than this computer stuff.