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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21994
Experience:  Highly accurate diagnostician with over 30 years experience!
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Light of Filter on refrigerator that I bought from you is

Customer Question

Light of Filter on refrigerator that I bought from you is on
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: Kitchen aid kscs23ftss01
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: The indicator light if orange and it says 13% remaining
Submitted: 6 months ago.
Category: Appliance
Expert:  Kelly replied 6 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 6 months ago.

When you replaced the filter, did you reset the light?

Expert:  Kelly replied 6 months ago.

To reset the water filter status light:

After changing the filter, reset the status light by pressing and holding the FILTER button for 3 seconds. The status light will blink red and change to blue, then turn off when the system is reset.

Expert:  Kelly replied 6 months ago.

We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today. I hope I have earned a 5 star rating. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Customer: replied 6 months ago.
Ok got it
I can't believe it's so simple
Took 10 "customer service" agents to finally get it
Thx
Expert:  Kelly replied 6 months ago.

Oh wow, start here next time! :-)

Thank you!