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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22588
Experience:  Highly accurate diagnostician with over 30 years experience!
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In July 2013 we purchased dishwasher MAYTAG MDB7749SBQ, S/N

Customer Question

In July 2013 we purchased dishwasher MAYTAG MDB7749SBQ, S/N 31901832,TYPE 577-1. Please advise what to do about the following issue.On the electrical board all function buttons are lit, BUT NOT THE "ON" BUTTON.What can my husband do to fix it?
Submitted: 8 months ago.
Category: Appliance
Expert:  Kelly replied 8 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 8 months ago.

If you press the CANCEL button, does the drain pump come on?

Customer: replied 8 months ago.
Hi Kelly, Yes
Expert:  Kelly replied 8 months ago.

Okay, so that tells us that the door switch is okay and the main control is okay.

Your touch panel is experiencing a failure. You may need to replace the control panel but there is a trick you can try first. Turn off the power to the appliance. Use a hair dryer to heat the panel up until very warm while rubbing firmly over each of the buttons. Often times, this will restore operation. Be sure to get the panel very warm but not hot enough to damage the plastic. If this does not work, the panel will need to be replaced. Let me know what happens, please.