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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I tried the SOAK cycle for the first time, and now the red

Customer Question

I tried the SOAK cycle for the first time, and now the red light on WASH is blinking and nothing is moving.
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: Maytag Top-Loading High Efficiency
JA: Do you plan on doing the work yourself?
Customer: I don't know that we need repair, just understanding the cycle
JA: Anything else we should know to help you best?
Customer: Model MVWX655DWI, about 2 years old
Submitted: 6 months ago.
Category: Appliance
Expert:  Engineer-Tech replied 6 months ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you with your Maytag washer . Please give me a moment to review your model. Also, who am I speaking with?

Customer: replied 6 months ago.
Ena Barton
Customer: replied 6 months ago.
just call me at the number you have
Expert:  Engineer-Tech replied 6 months ago.

Hi Ena. For some reason the call feature failed. Please try it again in a few minutes.

Customer: replied 6 months ago.
machine is working again, it seems to be fine. Thank you
Expert:  Engineer-Tech replied 6 months ago.

ok, that's great.

Customer: replied 6 months ago.
Machine working fine again. Thank you