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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Happy New Year......We have a Bravos MCT washing machine

Customer Question

Hi Pearl,
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Happy New Year......We have a Bravos MCT washing machine that has stopped working during a cycle......sensing light progress. If you press the start/pause button a dull noise starts and no action from the machine.....we have unplugged the machine and replugged hoping to reset - no luck. any thoughts? Thank you. Peter Wallace
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: Matag - Bravos MCT - one year old.
JA: Do you plan on doing the work yourself?
Customer: if easy
JA: Anything else we should know to help you best?
Customer: tank is full of water and wet clothes
Submitted: 8 months ago.
Category: Appliance
Expert:  Engineer-Tech replied 8 months ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you with your Maytag washer. Please give me the model number found under the lid hinge. Also, who am I speaking with?