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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Dryer calinder won't move, there is heat inside, the start

Customer Question

Dryer calinder won't move, there is heat inside, the start buttom makes noise but no movement model 110.63102101
JA: What's the make and model of your dryer? And can you guesstimate how old it is?
Customer: Model 110.63102101 serial ms19224466
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: No
Submitted: 8 months ago.
Category: Appliance
Expert:  Engineer-Tech replied 8 months ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you with your Kenmore dryer. Please give me a moment to review your model. Also, who am I speaking with?

Customer: replied 8 months ago.
Expert:  Engineer-Tech replied 8 months ago.

Hi Jim. Can you tell me if the motor is running after you press and release the start button?