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Ask Daniel Your Own Question
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16059
Experience:  20+ yrs. experience in appliance repair. NVQ Level 2 electronics manufacturers training courses in England.
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Will not drain water because rubber backed throw rug

Customer Question

Will not drain water because rubber backed throw rug disintegrated into sand like consistency. How do I clear blockage?
JA: How long has this been going on? And how severe is the problem?
Customer: One day...drain hose is cleared.
JA: Do you plan on doing the work yourself?
Customer: Yes.
JA: Anything else we should know to help you best?
Customer: Not that I am aware of. How do I find where to clear blockage?
Submitted: 7 months ago.
Category: Appliance
Expert:  Daniel replied 7 months ago.

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

Expert:  Daniel replied 7 months ago.

Can you post the make and model number please.

Customer: replied 7 months ago.
Maytag..........Mod # MAH5500AWW
Customer: replied 7 months ago.
Prefer computer..........
Customer: replied 7 months ago.
Waiting for computer response.
Expert:  Daniel replied 7 months ago.

Thanks for that.

The blockage will be all inside the pump and hose going to the pump on this im afraid.

What you need to do is remove the rear panel of the washer and there in the bottom left corner you will see the pump.

You need to scoop out the water from inside the washer if you can.

Then from there you need to remove the drain pump and the black hose that goes from the pump to the bottom of the drum.

With all this off you can then clear out all the rubber backing from there.

Once its all fully clear refit the pump and sump hose and retry that and im sure this will cure the fault from there and sort it out.


Expert:  Daniel replied 7 months ago.


I see the question is still open, Do you need help on this still?

If not then if you could remember to rate the answer that would be great.

Many thanks