Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. I am sorry to hear that you are having this issue. When you say the motor is running are you referring to the compressor located in the back? The black pot thing? If so is it running really hot? Its a possibility that the unit may need to be charged which in fact will need a repair person to come out and do but lets look at other possibilities at first. Check the compressor to see if its running really hot and we will go from there.
yeah sometimes the screws they use can be a pain to remove. Hopefully the repair person doesn't over charge you. I hope you have a good night.