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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Replaced door switch on right side facing washer now it

Customer Question

Replaced door switch on right side facing washer now it gives code od but if we wiggle cord at receptacle it will start. I replaced the receptacle but still have to wiggle plug in to work
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: Neptune. Modelmah8700aww. 10yrs
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: No
Submitted: 6 months ago.
Category: Appliance
Expert:  Kelly replied 6 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 6 months ago.

That error means that the control did not get the message from the door switch that it was opened. It is likely a connector on the end of the harness that is faulty. Do the connectors seem to be intact?