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Dishwasher will not drain. Kitchen aid model number

Customer Question
dishwasher will not drain JA: Just...
dishwasher will not drain
JA: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?
Customer: kitchen aid model number kdfe304d550
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: had problems before and it plastic blade on moter was broken
Submitted: 10 months ago.Category: Appliance
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Answered in 3 minutes by:
1/2/2017
Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 82,674
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago

Alright, so you need to uninstall your dishwasher and drain all the water out that you can manually. Remove the drain hose and blow through it to see if it's clear. If it's not, then you want to replace that drain hose that comes directly off the drain pump because there is a back flow preventer inside this hose that failed all the time stopping the dishwasher from draining very well or at all. You can try to stick a flat head screwdriver through that 90 degree angle to get the backflow preventer un-stuck if you wanted to try that as well. Sometimes that will get the flap working again.

If the drain hose checks good, then remove the drain pump and look for and debris that may be blocking the drain pump impeller. Put everything back together and re-install the dishwasher to try again. If the dishwasher still doesn't drain, then you'll want to check 120 volts with a multimeter to the drain pump when it should be draining. If you're not getting 120 volts to the drain pump then you need a new control board inside the door. Assuming you are getting 120 volts, your drain pump would just need to be ordered and replaced.

We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

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Appliance Technician: Tyler Z., Appliance Doc replied 10 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 82,674
82,674 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

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