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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 15070
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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T open my neptune washer, door wont open, maytag neptune,

Customer Question

39;t open my neptune washer
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: door wont open
JA: Do you plan on doing the work yourself?
Customer: maytag neptune
JA: Anything else we should know to help you best?
Customer: tried powe and turning off the door is in ;lock
Submitted: 9 months ago.
Category: Appliance
Expert:  Appliance Guru replied 9 months ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 9 months ago.

Do you have the flip open dispenser on the top of the unit?

Customer: replied 9 months ago.
Expert:  Appliance Guru replied 9 months ago.

Ok remove the 4 phillips screws there and lift the trim ring out. Look under the front edge there for a GREEN or ORANGE plastic string, pull that and open the door.

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