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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Freezer is not freezing. unplug if it for several minutes

Customer Question

freezer is not freezing. unplug if it for several minutes the display resets with a hi temp reading.
JA: What's the make and model? And have you checked the settings recently?
Customer: Frigidaire made by Electrolux FKFH21F7HWA
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: its unplugged. when plugged in the display panel will not change
Submitted: 6 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 6 months ago.

Hello from Just Answer and the Appliance Category
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 36 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

This ((high temp reading )) is that not the actual temperature in the unit?

Expert:  Whrlp Master Tech replied 6 months ago.

And if you plug it in and LEAVE it does the unit run and start to cool?

and maybe I`m not getting what your saying but if the unit is unplugged and you plug it back in WHY would the temp display NOT show a high temperature in the display ,after all isn`t it warm inside the unit?

Customer: replied 6 months ago.
the hi temp reading might be resetting the display. like a reboot. the unit is not freezing and no motor is running even if I open the door and pus the door closure switch.
Expert:  Whrlp Master Tech replied 6 months ago.

Ok then the issue is the unit is not cooling !

Can you hear anything in the rear of the unit even running?