Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

I have a Bosch dishwasher ModelSMS50E32Au/01 and it has been

Customer Question
doing some strange things. Firstly...
I have a Bosch dishwasher ModelSMS50E32Au/01 and it has been doing some strange things. Firstly it started stopping at various stages through the cycle . It would come back on and time down for a short time and then stop again. For awhile I found by using the short cycle it would work OK. But then it started doing a similar thing on the short cycle. As I thought the control module was faulty I bought a new one . However after installing it itcame on straight away with 3 mins on the clock. after this the dishwasher will not start. Any advice Please
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: What do you suggest may be wrong as I am a licensed electrician
JA: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?
Customer: 4 years and the model isSMS50E 32 AU
JA: Do you plan on doing the work yourself?
Customer: As I purchased and installed the new control module I would like to.
JA: Anything else we should know to help you best?
Customer: After the dishwasher timed down the 3 mins It still had water in the bottom I drained this.
Submitted: 1 year ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
12/31/2016
Appliance Technician: Kelly, Appliance Technician replied 1 year ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,809
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Ask Your Own Appliance Question
Appliance Technician: Kelly, Appliance Technician replied 1 year ago

Please allow me just a few minutes to prepare some information for you, thank you!

Ask Your Own Appliance Question
Appliance Technician: Kelly, Appliance Technician replied 1 year ago

The tech sheet is attached. Can you see if it will start the P1 Customer Service Program, please?

Ask Your Own Appliance Question
Customer reply replied 1 year ago
Your advice was useless to me. I advised the fault with the dishwasher when I contacted you. It was necessary for me to arrange for a service technician for a service call at a cost of $97.00 who immediately advised the fault was the power module not the control module. This is the most common fault with these Bosch dishwashers. Under the circumstances I consider I should receive a refund of the amount you have debited me.I await your response.Louis Hope
Appliance Technician: Kelly, Appliance Technician replied 1 year ago

The control module and power module are the same part. Glad you got it going.

Ask Your Own Appliance Question
Customer reply replied 1 year ago
I beg to differ, this model of Bosch dishwasher has two modules a control module and a power module. We have only just got the power module from Bosch and it is worth over $200 whereas the control module was about $85.
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

23,809 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a kitchen aid stove model M-YKERCS07HT4. The oven is
i have a kitchen aid stove model M-YKERCS07HT4 . The oven is starting to just shut off by itself unannounced . what would be the problem. the stove top still heats up but everything else shuts off. a … read more
Engineer-Tech
Engineer-Tech
Bachelor\u0027s in Electrical Engineering Technology
877 satisfied customers
We have a Kenmore Elite Refrigerator, Model # 795.72043.111.
We have a Kenmore Elite Refrigerator, Model # 795.72043.111 … read more
Appliance Guru
Appliance Guru
17,062 satisfied customers
How do i troubleshoot my refrigerator? air counterdepth side
Just trying to decide wheter to go ahead and buy a new one (e.g. if compressor shot) … read more
Nolan Rettig
Nolan Rettig
Service Technician
High School or GED
285 satisfied customers
Frigidaire washer dryer combo washer wont spin out after
Frigidaire washer dryer combo washer wont spin out after washing makes a noise when lid shuts … read more
travis webb
travis webb
tech.
2,412 satisfied customers
I have a GE French Door refrigerator. It has an LED light
I have a GE French Door refrigerator. It has an LED light array inside. The light sometimes wont come on … read more
Appliance Guru
Appliance Guru
17,062 satisfied customers
My Samsung French door refrigerator rf268abwp control panel
My Samsung French door refrigerator rf268abwp control panel will not me change anything. Not water to either ice options, not turning light off or changing child lock. Would it be the control panel. I… read more
travis webb
travis webb
tech.
2,412 satisfied customers
I am wanting to try to fix my dishwasher. It reads PF and it
I am wanting to try to fix my dishwasher. It reads PF and it happened after a storm. I really don't have the $ to have a repair man come out. After the storm my computer, microwave, and coffee pot sto… read more
Engineer-Tech
Engineer-Tech
Bachelor\u0027s in Electrical Engineering Technology
877 satisfied customers
Just bought a Maytag W10775517 washer 4 months ago and now
Just bought a Maytag W10775517 washer 4 months ago and now it is showing F05 E02 error and I cannot get the door to lock to start the washer. I have cleared the door area and restarted but it still wo… read more
Engineer-Tech
Engineer-Tech
Bachelor\u0027s in Electrical Engineering Technology
877 satisfied customers
Ice buildup frezzer door. 6 months. Need help
ice buildup frezzer door JA: What's the make and model? And can you guesstimate how old it is? Customer: 6 months JA: Do you plan on doing the work yourself? Customer: no JA: Anything else we should k… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My washer keeps giving a F5 CODE AND THEN A E3. it is a
my washer keeps giving a F5 CODE AND THEN A E3. it is a cabRio whirlpool model WTWS7000DWD… read more
Appliance Guru
Appliance Guru
17,062 satisfied customers
How do I get to the interlock switch in a whirlpool woc54ec
how do I get to the interlock switch in a whirlpool woc54ec wall unit … read more
travis webb
travis webb
tech.
2,412 satisfied customers
My jean-air built in oven keeps beeping and bringing up
my jean-air built in oven keeps beeping and bringing up options w/o anyone trying to do any cooking … read more
Engineer-Tech
Engineer-Tech
Bachelor\u0027s in Electrical Engineering Technology
877 satisfied customers
Dishwasher shows E:15 for hrs and mins. water check is
Dishwasher shows E:15 for hrs and mins. water check is blinking and Quick 45 min. cycle as well. refill rinse aid lihht is on at the bottom left. … read more
Appliance Guru
Appliance Guru
17,062 satisfied customers
Samsung fridge RF263AEBP temp read out has been flashing and
Samsung fridge RF263AEBP temp read out has been flashing and beeping. Displaying all different temps randomly. Shut power off for 10 min. I can not make any changes to display now. But it is reading t… read more
travis webb
travis webb
tech.
2,412 satisfied customers
I have a GE Model #PSC25MSTBSS side by side and at 1st it
I have a GE Model #PSC25MSTBSS side by side and at 1st it doesn't get cold in the refridgerator side. Now its not getting cold enough in the freezer either. I pulled off the panel inside the freezer a… read more
Appliance Guru
Appliance Guru
17,062 satisfied customers
C and I have a problem with my ge top load washer model
Hello my name is***** and I have a problem with my ge top load washer model #wwxr4100t6ww it wash but will not drain for the life of me drain spin but won nt drain water I have change the lid latch dr… read more
Engineer-Tech
Engineer-Tech
Bachelor\u0027s in Electrical Engineering Technology
877 satisfied customers
I have a model RF28HMEDBBC, french door and need to know how
I have a model RF28HMEDBBC, french door and need to know how to get the filter light off after replacing the filter for the water system … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Our 3 yr old whirlpool dishwasher won't start:; just whirs
our 3 yr old whirlpool dishwasher won't start:; just whirs and makes a grinding sound. W A F520P A DM5..Have checked interior for obstruction and underneath. Nothing visible. No prior sign of problem.… read more
Appliance Guru
Appliance Guru
17,062 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x