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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a ge gas hot water tank, 38 litres. the instructions

Customer Question

I have a ge gas hot water tank, 38 litres. the instructions for lighting are in spanish, which I do not speka help
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: model MP10S03LNR or something very close to that , about three years old
JA: Do you plan on doing the work yourself?
Customer: yes, I am in the middle of nowhere, mx
JA: Anything else we should know to help you best?
Customer: I have held the pilot red botton down for 5 minutes, every time i release it , the flame goes out before I can turn the other button the the hot temp stting
Submitted: 6 months ago.
Category: Appliance
Expert:  Kelly replied 6 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 6 months ago.

If you look at the pilot flame when you hole the red button down, is it engulfing the thermocouple bulb that leads to the valve?