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You need to pull the drawer out to see the back of the rails. If you pull the drawer out all the way, there are 2 plastic square tabs you depress just behind the front panel at the bottom of the drawer. Then you can pull the drawer out further. Look at the back of the metal rails that the drawer slides on way in the back of the dishwasher frame. One of those plastic clips on the back that holds the drawer shut is flipped backwards so you need to flip it forward and then you can close the drawer properly.
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