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JohnF2015, Customer Service
Category: Appliance
Satisfied Customers: 1102
Experience:  Owner/Service Technician at S & J Small Engines
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I have a Vermont 4000 pellet stove. The other night it ran

Customer Question

I have a Vermont 4000 pellet stove. The other night it ran out of fuel. I refilled it and pressed th start button. The stove rain for about fifteen seconds and quit. It continued to do this. I checked the air intake and the exhaust. Both motors seemed to start, The #2 red light comes on when the stove stops. What can I do to correct this or run some sort of check to see what is wrong?
JA: What's the make/model of your device? How old is it?
Customer: It's a "Vermont" P4000 about 12 years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: For about two days. I checked to see the the exhaust and intakes are clear. The two motors appear to run and are not bound. Pellet feed auger is clear.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: When I press the start button both green feed lights light and when it quits the second red light lights.
Submitted: 7 months ago.
Category: Appliance
Expert:  JohnF2015 replied 7 months ago.

HI, my name is***** will be assisting you.

It sounds like you have checked the most likely problems. I don't know if you have the owners manual or not but I am including a page from it that shows the possible issues when the #2 light is flashing.

Expert:  JohnF2015 replied 7 months ago.

It appears that the attachment I sent is showing up really small.

I will include a link to the manual with this comment. I hope that you will be able to view it.

I hope that this helps to solve your issue.

Thank you it has been a pleasure to assist you.

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