Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello from Just Answer and the Appliance Category My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 36 Years, I own my own Appliance repair Company And I teach appliance repair at a local Community College. I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt. You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer. I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Can I please have the Full model number of the unit to better assist you ?
The model number is ***** the lid at the rear of the opening on top loaders .If you open the washer lid , under the lid NOT on the lid ,but under the lid at the rear of the opening will be the manufactures model and serial number on a silver tag.
Yes the call is additional !
Give me a minute or two to pull up information on this model
is the lid locked?
and or is the lid lock light on , on the console?
ok so after it drains and hopefully spins lets try to run another cycle with out clothes in the unit and see what it does.
just let me know what it does or does not do !
Ok Great ,just let me know if you have any questions .
I see you have NOT replied back to me . Do you still need assistance on your question?