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Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1738
Experience:  maitenance tech at casto
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I have a kfis25 kitchenaid refrigerator. After a power

Customer Question

I have a kfis25 kitchenaid refrigerator. After a power outage a couple of weeks ago, it took a while for the display control panel (ice/water) dispenser to reset. It suddenly went off a couple of days ago and won't come back on properly. If I push the dispenser lever, it beeps the entire time and doesn't dispense ice/water. Occasionally the light comes on and goes off. Is there a way to reset it?
Submitted: 7 months ago.
Category: Appliance
Expert:  Webb-Guy replied 7 months ago.

Hello and welcome to just answer my name is ***** ***** i will be the one to assist you. You can unplug the unit or turn the breaker off for 5 minutes and see if that will reset the board. If that does not do it then you are going to have to replace the control board in order to fix this issue.

Customer: replied 7 months ago.
I've read where there may be a way to push buttons and reset it. Do you know if there is a sequence that would do that?
Expert:  Webb-Guy replied 7 months ago.

can you get me the full model number so I can look into this for you?

Customer: replied 7 months ago.
kfis25xvms2
Expert:  Webb-Guy replied 7 months ago.

so I am not showing anything about pressing buttons on your control panel to reset it.

Expert:  Webb-Guy replied 7 months ago.

You can try holding both the freezer Down (∨) and fresh food Up (∧)
indicators for five (5) seconds.

and see if that works but if it does not then you will have to replace the control panel.

Customer: replied 7 months ago.
I don't have those buttons - 4 buttons around the display on top (2 on each side) and then below are:
1. cooling off 2. lock 3. water 4. dispense water 5. ice 6. light
Expert:  Webb-Guy replied 7 months ago.

hold the two top buttons on the display for 5 seconds

Customer: replied 7 months ago.
that didn't work. appears it isn't cooling at all now
Expert:  Webb-Guy replied 7 months ago.

it sounds like your main control board may be the actual problem and there is no reset for that either. When the main control board goes out it will not work the display control board either.

Expert:  Webb-Guy replied 7 months ago.

Hello I was just following up with you to see if you needed anything further?