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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21966
Experience:  Highly accurate diagnostician with over 30 years experience!
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The temperature for both the fridge and frizzer will not

Customer Question

the temperature for both the fridge and frizzer will not keep - keeps going to all strange temperature ranges.
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: MOD#VCFF036SS2 - Viking
JA: Do you plan on doing the work yourself?
Customer: sorry it's VCFF036SSS2
JA: Anything else we should know to help you best?
Customer: no just how do we fix the temperature to stay. at -3 & 35
Submitted: 7 months ago.
Category: Appliance
Expert:  Kelly replied 7 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 7 months ago.

Usually when you see this type of behavior, it is the result of the condenser coil being plugged or the fan not running to cool it. Has the coil been cleaned recently and the fan by the compressor running?