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AppTech8579, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1717
Experience:  worked on appliances for around 15 years
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Used self cleaning part for oven, now range top doesn't

Customer Question

Used self cleaning part for oven, now range top doesn't work? Oven still works, but nothing for range top works, lights, buttons, nothing
JA: Just to clarify, what's the make and model of the appliance? And has it done this before?
Customer: ge profile about 5 years old, never had any problems with it
JA: Do you plan on doing the work yourself?
Customer: I would like to, I work on aircraft for a living
JA: Anything else we should know to help you best?
Customer: I can troubleshoot if I had a service manual
Submitted: 10 months ago.
Category: Appliance
Expert:  AppTech8579 replied 10 months ago.

Do you have the model number?

Customer: replied 10 months ago.
Expert:  AppTech8579 replied 10 months ago.

Please allow me a moment to get this info. I do not have access to a phone to make a phone call.

Expert:  AppTech8579 replied 10 months ago.

You will need to replace the control to fix this.

Using the Star Rating Chart at the top of your page and rating me at least a 5 star is how I receive payment for helping you. Please if you do not understand my answer, don't hesitate to ask for more help. BONUSES appreciated.

Customer: replied 10 months ago.
What control? Does one control, control all of the key pads for range? None of the keypads work
Expert:  AppTech8579 replied 10 months ago.

Can you make sure the model number is *****?