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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My fridge isn't cooling; freezer is fine. I suspect the make

Customer Question

My fridge isn't cooling; freezer is fine.
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: I suspect the make is Maytag [Whirlpool] 165A. Model is MFF2558VEM5. I have some other numbers if you need them. About four years old.
JA: Do you plan on doing the work yourself?
Customer: Only if the answer is simple. But Sears says they can't come out for two weeks.
JA: Anything else we should know to help you best?
Customer: No. Is there anything I should check for you?
Submitted: 8 months ago.
Category: Appliance
Expert:  Kelly replied 8 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 8 months ago.
  1. Can you hear a fan running in the freezer section?
  2. Can you see any frost on the back wall inside the freezer?