How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

Model rsg257aabp...ref. not cold enough. I reset fridge

Customer Question

model rsg257aabp...ref. not cold enough. I reset fridge display(freezer works fine) to 43deg. Display reads 34 for 5 seconds and then changes to 56 deg. What does this mean?
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: Samsung stand up, double doorrsg257 aabp. Ser# ***** 8 years old.
JA: Do you plan on doing the work yourself?
Customer: I tried to hire local sales/repair service but was informed they did not work on Samsung. Located at the N. Oregon coast...90 miles from Portland. I did clean dust from cooling fins in mechanical compartment of unit(lower back of unit).
JA: Anything else we should know to help you best?
Customer: Can't think of anything.
Submitted: 8 months ago.
Category: Appliance
Expert:  Appliance Guru replied 8 months ago.

One moment while I get some information for you!