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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22263
Experience:  Highly accurate diagnostician with over 30 years experience!
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GE profile DPgt650ehmg not heating

Customer Question

GE profile DPgt650ehmg not heating
Submitted: 8 months ago.
Category: Appliance
Expert:  Kelly replied 8 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 8 months ago.

Do you have a meter to perform any electrical testing with?

Customer: replied 8 months ago.
Expert:  Kelly replied 8 months ago.

Excellent! Can you start by measuring the voltage at the cord between the two outside terminals, black and red, looking for 240 VAC, please?

Customer: replied 8 months ago.
Voltage has been tested and its good. The problem is taking off the back panel
Expert:  Kelly replied 8 months ago.

The back does not come off, this is an odd duck for disassembly. I can get you instructions for access to the interior. Please allow me just a few minutes to prepare some information for you, thank you!

Expert:  Kelly replied 8 months ago.

See the attached pages showing how to get into this machine.

Expert:  Kelly replied 8 months ago.

Once you get inside, see the diagram at the link below.

CLICK HERE

Test all components on the element (600) for continuity. Let me know what you find, please.

Customer: replied 8 months ago.
My husband had to leave. We can follow up later
Expert:  Kelly replied 8 months ago.

Thank you!

Please know that I am compensated by the site only after you offer a rating at the top of the page. It is my goal to provide 5 star service!

Please know I am here if you have follow up questions! Thank you so much!