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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
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Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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I have a Bosch nexxt 100. It will not drain or spin. What

Customer Question

I have a Bosch nexxt 100. It will not drain or spin. What could be the problem?
Submitted: 8 months ago.
Category: Appliance
Expert:  Appliance Guru replied 8 months ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 8 months ago.

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Answer:

The issue is the pump, either the pump is bad or the pump filter is blocked, remove the small door at the bottom right of the unit and unscrew the filter cap and check for anything blocked in the filter. If all is clear replace the pump. Note there will be water so either get a shop vac ready or try and use a shop vac to suck the water out the end of the drain hose before taking the folter cap off.

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Customer: replied 8 months ago.
I opened this. It had a little dog hair.
Customer: replied 8 months ago.
I can send you a video of the noise it makes if you have an email Address
Expert:  Appliance Guru replied 8 months ago.

I see if that is all clean and the pump runs you need to replace the pump on the unit. That is SUPER COMMON on that model and age.

Customer: replied 8 months ago.
How old is it?
Expert:  Appliance Guru replied 8 months ago.

With that style filter likely 10 years old

Customer: replied 8 months ago.
I don't think it is that old
Expert:  Appliance Guru replied 8 months ago.

If you have the full model and serial number I can tell you the exact month it was made