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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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We have a kenmore electric range model 790 bought in 2010.

Customer Question

We have a kenmore electric range model 790 bought in 2010. Now the burners do no turn on, broiler unit does no work, oven only heats to 180 degrees, will have a tech from sears to look at it next week but in meantime trying to get a handle on what might be wrong, have connection to power is ok, checked fuse box etc
JA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?
Customer: Bought it spring 2010, so abou 6 years old, model is(###) ###-####
JA: Do you plan on doing the work yourself?
Customer: No
JA: Anything else we should know to help you best?
Customer: we do have a sears tech scheduled to look at it on Dec 1, we are trying to figure out if it would make more sense to buy a new sears range or repair the one we have
Submitted: 8 months ago.
Category: Appliance
Expert:  Kelly replied 8 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 8 months ago.

Do the top burners work at all?

May I please have your model number so I am able to provide you with accurate, model specific information? The tag is behind the lower drawer.