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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Washer stops in middle of cycle and lights turn off. Model

Customer Question

Washer stops in middle of cycle and lights turn off.
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: Model KUDE70FXSS5 purchased 3 years ago
JA: Do you plan on doing the work yourself?
Customer: If possible or a tech if troublesome
JA: Anything else we should know to help you best?
Customer: Serial # F33112370
Submitted: 10 months ago.
Category: Appliance
Expert:  Webb-Guy replied 10 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Sorry to hear you are dealing with this problem. Give me just a moment to pull up some information for you and I will be right with you.

Expert:  Webb-Guy replied 10 months ago.

When it stops mid cycle has the unit already filled with water? Has the door locked? And just so I am certain your model number pulls up a dishwasher this is what we are working with correct?