Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. So first lets start with your evaporator fan do you hear it running when the door is shut and off when the door is opened? Also have you inspected the condenser coils to see if they are frozen?
the condenser coils are located behind the back wall inside of the freezer. They may possibly be frozen and will need to be inspected. Also yes your unit has a defrost heater. Which is located near the condenser coils.
I noticed that your question was still open so I wanted to follow up with you to see how it was going?