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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14604
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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My ge advantium monngram convection is not doing anything

Customer Question

my ge advantium monngram convection is not doing anything when i push manual cook mode it also says that power cannot be changed at this time
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: zsc2001fss02
JA: Do you plan on doing the work yourself?
Customer: 3 years old
JA: Anything else we should know to help you best?
Customer: nope
Submitted: 8 months ago.
Category: Appliance
Expert:  Appliance Guru replied 8 months ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 8 months ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Have you tried to unplug the unit for a full minute and then plug it back in. That will reset the board, then try it?

Customer: replied 8 months ago.
no luck with that
Customer: replied 8 months ago.
speed cook works, microwave works, manual cook doesn't work and i can't change power level
Customer: replied 8 months ago.
it says power can't be changed at this time
Expert:  Appliance Guru replied 8 months ago.

Ok that if it is all cancelled out and says that, that was an issue on that unit and you would need a new control to fix that issue.


All I ask is please use the Star Rating Link at the top of your page before leaving, that is the only way I am credited through the site, tips are appreciated.