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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My Whirlpool washer is not working. It was full of water but

Customer Question

My Whirlpool washer is not working. It was full of water but there was a sound coming from the unit.
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: I have the mod/werial number for both the washer and dryer, so we can probably get the year.
JA: Do you plan on doing the work yourself?
Customer: Depends on what isw wrong. I think the year is 1996.
JA: Anything else we should know to help you best?
Customer: What kind of info do you need?
Submitted: 8 months ago.
Category: Appliance
Expert:  Tyler Z. replied 8 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 8 months ago.

Do you have the model number so I can better assist you? And what exactly is the problem with the washer?