How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

My washer will spin in manual but not during test, whirlpool

Customer Question

my washer will spin in manual but not during test
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: whirlpool cabrio and it is 7 years old
JA: Do you plan on doing the work yourself?
Customer: if it does not cost me to much
JA: Anything else we should know to help you best?
Customer: model # WTW6200VW0
Submitted: 8 months ago.
Category: Appliance
Expert:  Joel Swenson replied 8 months ago.

Hello, I'm Joel and will be glad to help you today.

Sorry to hear you are having trouble with your washer, could you tell me what you mean by will spin in manual? Also what problems are you having with the washer that you are trying to run it in test mode?

Customer: replied 8 months ago.
would not spin during wash cycle got sud fault, opened lid got out diagnostic guide . ran test on paper
automatic test did drian water but did not spin basket. then ran manual test of motor and the basket would spin.
Customer: replied 8 months ago.
give me your best guess
Customer: replied 8 months ago.
I do not wish to speack on to phone to you .I will look for an answer some where else. thank you for your time. good-bye