Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

I need a repair on my Whirlpool microwave hood Model #wmh

Customer Question
767ch-2 that was purchased June...
I need a repair on my Whirlpool microwave hood Model #wmh 767ch-2 that was purchased June 30, 2016 and installed August 12, 2016. The outside of the door frame has developed cracks. Can you set up a service call? Kathleen Kattermann
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: It is brand new! Only in use since 8/12/16. The Model number is ***** 767 CH-2. The serial number is ***** 18 11370. It was not damaged. The cracks just recently appeared. It should be repaired under guarantee.
JA: Do you plan on doing the work yourself?
Customer: It should be covered under guarantee. It is not something that I would know how to do. I want to set up a service call under the product guarantee.
JA: Anything else we should know to help you best?
Customer: We are located at 719 Route 519, Wantage Township, NJ 07461. When can we expect a service call?
Submitted: 1 year ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
11/22/2016
Appliance Technician: Appliance Guru, Owner and Technician replied 1 year ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 17,553
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment while I get some information for you!

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 1 year ago

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Answer:

Kathleen for factory service on that you would need to call this number to set it up

1-***-***-****

All I ask is please use the Star Rating Link at the top of your page before leaving, that is the only way I am credited through the site, tips are appreciated.

Ask Your Own Appliance Question
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 17,553
17,553 Satisfied Customers
Experience: Over 20 yrs. experience with 25,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My Monogram Double oven keeps flashing F97 - I have turned
My Monogram Double oven keeps flashing F97 - I have turned the breaker off 2 times for a 1/2 hour and it still does not work - Help! … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
I pressed the self cleaning button on my oven but iy was an
I pressed the self cleaning button on my oven but iy was an error how can I take the lock … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
I have KitchenAid Dishwasher - Model KUDS30FXPA4 I have
I have KitchenAid Dishwasher - Model KUDS30FXPA4 I have tried rebooting it - it seemed to go through the sequence. However, it will still not operate. Also, I have toggled the power off and on. Before… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Model#mc17f808kdt goes completely blank. I will come back on
Model#mc17f808kdt goes completely blank. I will come back on when I open and close the door repeatedly. I can reset the clock, but when I try to operate the microwave, it shuts down very shortly. … read more
travis webb
travis webb
tech.
2,408 satisfied customers
I had started my whirlpool duet washer and heard a error
I had started my whirlpool duet washer and heard a error beep. At first I though it was an imbalanced load and I hit them button to pause and open the door. I Ithen realized tha the water at our vacat… read more
Nolan Rettig
Nolan Rettig
Service Technician
High School or GED
282 satisfied customers
Older top load speed queen won't spin. starts to spin and
older top load speed queen won't spin. starts to spin and the motor trips the breaker. seems to be starting on a fast spin or brake is dragging. replaced belt. … read more
Appliance Guru
Appliance Guru
Owner and Technician
17,553 satisfied customers
HOW CAN I CHECK FOR FOOD OBSTRUCTIONS IN THE AIR GAP, DRAIN
HOW CAN I CHECK FOR FOOD OBSTRUCTIONS IN THE AIR GAP, DRAIN HOSE OR DISPOSER OF A DISHWASHER … read more
Appliance Guru
Appliance Guru
Owner and Technician
17,553 satisfied customers
My dryers lights turn on but it doesn't move from the normal
my dryers lights turn on but it doesn't move from the normal cycle … read more
travis webb
travis webb
tech.
2,408 satisfied customers
I have a Samsung RB215BSSB Refrgerator; Ice maker just quit
I have a Samsung RB215BSSB Refrgerator; Ice maker just quit working, so I replaced the ice maker unit and it still does not work. Turns out I'm not getting water to the unit ; my water supply up to th… read more
Appliance Guru
Appliance Guru
Owner and Technician
17,553 satisfied customers
I have a whirlpool duet front loading washer that leaks
I have a whirlpool duet front loading washer that leaks during the spin cycle. Water drips of the bottom of the counterweight at the front of the machine. Replaced the front bellow seal. This did not … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I have a dishwasher that will not drain all the way. Its A
i have a dishwasher that will not drain all the way … read more
Appliance Guru
Appliance Guru
Owner and Technician
17,553 satisfied customers
Our whirlpool gas dryer is not working. However, it is
our whirlpool gas dryer is not working. However, it is getting electric because the drum light is on. … read more
travis webb
travis webb
tech.
2,408 satisfied customers
I accidentally reset refrigerator temperature. Need to reset
I accidentally reset refrigerator temperature. Need to reset to 37 degrees. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Our Kenmore dishwasher won't start. The Lock on light is
Our Kenmore dishwasher won't start. The Lock on light is lite red. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
WASHER KEEP STOPPING ON RISNE. CABRIO 6YRS
WASHER KEEP STOPPING ON RISNE JA: What's the make and model of your washing machine? And can you guesstimate how old it is? Customer: CABRIO 6YRS JA: Do you plan on doing the work yourself? Customer: … read more
travis webb
travis webb
tech.
2,408 satisfied customers
We have a Whirlpool Duet steam front load washing machine
We have a Whirlpool Duet steam front load washing machine that is about 4-5 years old. The last few loads it runs through its wash cycle normally and at the end of the last spin with one minute remain… read more
Appliance Guru
Appliance Guru
Owner and Technician
17,553 satisfied customers
We have a ge dishwasher model # gld4500n00vb my wife hit the
we have a ge dishwasher model # gld4500n00vb my wife hit the reset button and now the lights flash and it beeps … read more
Appliance Guru
Appliance Guru
Owner and Technician
17,553 satisfied customers
Just bought it used. Freezer cold Refer not. panel does not
just bought it used. Freezer cold Refer not. panel does not light up. … read more
Appliance Guru
Appliance Guru
Owner and Technician
17,553 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x