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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14794
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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Fridgedaire Dishwasher--probems draining--I took out the

Customer Question

Fridgedaire Dishwasher--probems draining--I took out the basket and the rubber circle at the bottom of it--cannot get the rubber circle down tight. what next ?
JA: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?
Customer: Fridgedaire Ultra quiet III---Model FDB780RCQ0
JA: Do you plan on doing the work yourself?
Customer: yes--I just need to get the circle down tight
JA: Anything else we should know to help you best?
Customer: no
Submitted: 9 months ago.
Category: Appliance
Expert:  Appliance Guru replied 9 months ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 9 months ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

What rubber circle are you talking about?

Customer: replied 9 months ago.
bottom of the dishwasher
Customer: replied 9 months ago.
model FDB780RCQ0
Expert:  Appliance Guru replied 9 months ago.

Which part at this link?

CLICK HERE

Customer: replied 9 months ago.
65
Expert:  Appliance Guru replied 9 months ago.

Here you go!

CLICK HERE

All I ask is please use the Star Rating Link at the top of your page before leaving, that is the only way I am credited through the site, tips are appreciated.

Customer: replied 9 months ago.
the filter will not snap into part 65
Customer: replied 9 months ago.
help
Expert:  Appliance Guru replied 9 months ago.

It should just snap in place, I am not sure what more I can show or do for you without physically being on site

Expert:  Appliance Guru replied 9 months ago.

Are you sure you have it lined up with the base correct?

Customer: replied 9 months ago.
it just doesn't--this so frustrating
Expert:  Appliance Guru replied 9 months ago.

Can you take the filter and that piece all out and try and put it in? So they are connected before putting it in the bottom?

Customer: replied 9 months ago.
That is what I am doing--the video says it should be able to be twisted into place--not happening
Expert:  Appliance Guru replied 9 months ago.

Do you have it through the filter plate and do you see the snap tabs that help lock it in you just have to press it together firmly sometimes an extra pair of hands will help.

Customer: replied 9 months ago.
No one else here
Expert:  Appliance Guru replied 9 months ago.

ok if you have it through the filter plate turn it upside down and put it flat on the floor use your feet to hold the large filter plate down and pull the center up to lock it in that is the best advice I can give you to get it at this point.

Customer: replied 9 months ago.
thanks--
Expert:  Appliance Guru replied 9 months ago.

No problem at all.

All I ask is please use the Star Rating Link at the top of your page before leaving, that is the only way I am credited through the site, tips are appreciated.