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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 79490
Experience:  9+ years being an appliance technician with factory training.
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My clean light is flashing 7 times. I replaced the

Customer Question

My clean light is flashing 7 times. I replaced the thermostor, and reset the control panel. It stopped blinking, but after i ran a normal cycle, it started blinking agin. I reset the panel again, and it stopped. I ran a rinse cycle, and it started blinking again. The dishwasher was very loud when it ran, but dishes were wet, then partially dried, and agin, appeared clean. any idea of what is going on?
Submitted: 8 months ago.
Category: Appliance
Expert:  Tyler Z. replied 8 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 8 months ago.

Ok you need to try and reset the control board. Press "high temp wash, heated dry, High temp wash, heated dry, high temp wash, heated dry, high temp wash, heated dry, high temp wash"

All the lights will go solid at which point you press cancel to reset the board.

**NOTE** if you don't have a "heated dry" button, use the "air dry" or "energy saver dry" button instead.

If the control board doesn't reset, then it will just need to be ordered and replaced because it's just shorted for one reason or another. If the error does go away and comes back the next time you run a cycle then there may be a reason for it related to the water not heating, but for now just try to reset the board and you should be good to go again.

We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Customer: replied 8 months ago.
This reset the panel, but the error keeps getting retriggered. While it was runnin a normal cycle I checked in. The water on the bottom was cold. Does this mean the heating element is the problem?
Expert:  Tyler Z. replied 8 months ago.

Possibly. If the error comes back on the next cycle, then you'll want to reset the board again and check several things. The most common reasons for this error is because the water coming from your household is just too cold. The dishwasher is expecting 110 degree water to enter your dishwasher, so if your pipes are cold, the water may only come in luke warm. To correct this issue, just run your faucet next to the dishwasher until the water coming out is hot. On another note, make sure the dishwasher is washing with good water pressure. You can put a cup in the upper rack facing upwards and run a cycle to see if it will fill within 10 minutes of starting the cycle. If it doesn't fill with water then you know that the dishwasher isn't producing enough pressure which, in turn, will cause the water to not heat. You'd want to take your pump and motor assembly apart to clean inside if you had a loss of pressure.

The second most common issue is that the door striker at the top of the door way start to bend "up" and won't contact the latch inside the door quite correctly. Just physically bend the latch striker down so that when you shut the door it barely slides over the top of the inner door liner and that will fix that problem if that is your issue.

If you continue to have problems, you could also have a failed component including a faulty heater, control board, or high limit thermostat. You'd need to uninstall your dishwasher, disconnect power and lay it on it's back to check the resistance of the heater as well as the resistance of the high limit thermostat to confirm if they were bad or good. You should get tangible reading of between 5 and 30 ohms on the heater if it's good and less than one ohm on the high limit thermostat. If both of those devices check good, then replace the control board because that's the one device you cannot test.

We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.