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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My maytag front loader will not start it is flashing on door

Customer Question

my maytag front loader will not start it is flashing on door lock can you help me
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: was brought on 11-29-2014 model no mhw7100dc have contract on it
JA: Do you plan on doing the work yourself?
Customer: don't understand your question I need to know how to get if off the lock washer will not open or start
JA: Anything else we should know to help you best?
Customer: what do I due to get it started
Submitted: 11 months ago.
Category: Appliance
Expert:  Kelly replied 11 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 11 months ago.

Is the drain pump running along with the lock flashing?

Customer: replied 11 months ago.
no nothing is running I cannot start it
Expert:  Kelly replied 11 months ago.

Unplug the machine for 5 minutes. Does the behavior change when plugged back in?

Customer: replied 11 months ago.
forget it ill call my service man Monday your getting me very confused
Expert:  Kelly replied 11 months ago.

Asking you to unplug it is confusing?

Customer: replied 11 months ago.
I cannot reach the plug I have no help to move it out
Expert:  Kelly replied 11 months ago.

Can you turn the breaker off?

Customer: replied 11 months ago.
call me please 508/277/6461
Customer: replied 11 months ago.
please call me at(###) ###-####
Expert:  Kelly replied 11 months ago.

I am available for a phone call now, if you'd like. Payment did not go through on your initial request. I will send another option tab.

Customer: replied 11 months ago.
unplugging work my son came home to help me I have an extended contract on this washer so I don't know why
if have to pay 24.00 thanks for your help
Expert:  Gina-Moderator replied 11 months ago.
Hi:
I'm Gina and I’m a moderator for this topic. It looks like your question may have been meant for a different company, possibly Maytag or whoever holds your warranty.
We, JustAnswer, match people with questions to Experts with answers in areas like Health, Pets, Computers, Taxes, Cars, Financial, Legal, Home Improvement and more.
I would be happy to try to assist you in finding the web address of the company you are looking for if you can confirm that for me.
Please let me know if you want to continue or cancel your question and I'm happy to further assist you.
Best,
Gina-Moderator
Customer: replied 10 months ago.
all set please cancel account