Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

Anyone familiar with a the piece-of-shit KitchenAid Superba

Customer Question
Built-In Convection Microwave Oven and...
Anyone familiar with a the piece-of-shit KitchenAid Superba Built-In Convection Microwave Oven and the crap error codes it displays?
Submitted: 1 year ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
11/20/2016
Appliance Technician: Appliance Guru, Owner and Technician replied 1 year ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 15,767
Experience: Over 20 yrs. experience with 15,000+ in home repairs.
Verified

One moment while I get some information for you!

Ask Your Own Appliance Question
Appliance Technician: Appliance Guru, Owner and Technician replied 1 year ago

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

What is the complete model and code?

Ask Your Own Appliance Question
Customer reply replied 1 year ago
The model number is ***** The latest code is F1 E5. I have just about every tool known to man....
Customer reply replied 1 year ago
I need confirmation that you are familiar with this specific piece of junk! I have spent hundreds of $ on techs only to have them tell me "yep, there is something wrong with it"....
Customer reply replied 1 year ago
The last tech told me the one of the door switches was bad. After more than 4 months to get the switch, I installed it, only to get the latest F1 E5 Error Code....
Customer reply replied 1 year ago
Are you familiar with this specific piece of junk?
Customer reply replied 1 year ago
Hello?
Appliance Technician: Appliance Guru, Owner and Technician replied 1 year ago

Yes that is a microwave inverter board failure code. You will need to replace the imverter when that happens, that unit is a piece of junk I do agree.

All I ask is please use the Star Rating Link at the top of your page before leaving, that is the only way I am credited through the site, tips are appreciated.

Ask Your Own Appliance Question
Customer reply replied 1 year ago
I have replaced the inverter twice, no change...
Appliance Technician: Appliance Guru, Owner and Technician replied 1 year ago

DOes the code come up right away?

Ask Your Own Appliance Question
Customer reply replied 1 year ago
If I place a coffee cup of water in the microwave and select 2:00 minutes it goes about 45 seconds and then beeps and produces the F1 E5 code.
Customer reply replied 1 year ago
I can power it off, clear the error code, get it to say Good, Good on both the oven and microwave, then try and heat the coffee cup of water and the error code appears again.
Appliance Technician: Appliance Guru, Owner and Technician replied 1 year ago

Have you checked the magnetron tube?

Ask Your Own Appliance Question
Customer reply replied 1 year ago
Replaced the magnetron with a new one....
Customer reply replied 1 year ago
The past error codes indicated that was the part that was failing....
Appliance Technician: Appliance Guru, Owner and Technician replied 1 year ago

If you replaced both of those and that code is coming up you may have a control issue as not much else would cause that

Ask Your Own Appliance Question
Customer reply replied 1 year ago
What does a "control issue" mean?
Appliance Technician: Appliance Guru, Owner and Technician replied 1 year ago

The main control board that receives the input would be bad then part #W10118735

Ask Your Own Appliance Question
Customer reply replied 1 year ago
One of the3 techs that came here said I needed to replace the W10460454 control board.
Appliance Technician: Appliance Guru, Owner and Technician replied 1 year ago

That board could cause the issue as well, but the interface for the microwave also can I have replaced both at one point for a similar issue on that unit...that thing is a nightmare.

Ask Your Own Appliance Question
Customer reply replied 1 year ago
Part #:   W10118735
NO LONGER AVAILABLE
This part has been replaced by W10460454
Appliance Technician: Appliance Guru, Owner and Technician replied 1 year ago

Yes that is correct it does sub to that same number I thought you were talking about the other board, I would replace the one I listed and it subs to the new number correct!

All I ask is please use the Star Rating Link at the top of your page before leaving, that is the only way I am credited through the site, tips are appreciated.

Ask Your Own Appliance Question
Customer reply replied 1 year ago
I did replace that one. That specific part number you provided is no longer available and has been replaced with the number I provided.
Appliance Technician: Appliance Guru, Owner and Technician replied 1 year ago

Ok so what have you not replaced?

Ask Your Own Appliance Question
Customer reply replied 1 year ago
The only two boards I have not replaced are the Microwave Appliance Manager (per the documentation that came with the unit) and the other board that has the clock and manages the oven.
Customer reply replied 1 year ago
That would be the 'Microwave user interface board' which appears to work just fine...
Appliance Technician: Appliance Guru, Owner and Technician replied 1 year ago

I would say you either have a cable issue or a grounding issue possibly causing that, the appliance manager board could be bad I have replaced that for a similar issue. Other than that I am out of ideas

Ask Your Own Appliance Question
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 15,767
15,767 Satisfied Customers
Experience: Over 20 yrs. experience with 15,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

80,845 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

17,409 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
We have a maytag dryer Perfoma seiries. With each load to
Second opinion] We have a maytag dryer Perfoma seiries. With each load to dry either a small load or normal load.We have to reset the dryer three times to get them dry. Can you help mr. … read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,536 satisfied customers
How do I fix a 5d error code on a Whirlpool Cabrio? 3 years
how do I fix a 5d error code on a Whirlpool Cabrio? … read more
Appliance Guru
Appliance Guru
Owner and Technician
15,767 satisfied customers
On my centennial washer all 5 lights flash twice, then the
on my centennial washer all 5 lights flash twice, then the second code sensing wash and done flash once then just done once … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Kitchenaid model ksrg22fkss04 ice maker has frozen ice cube
kitchenaid model ksrg22fkss04 ice maker has frozen ice cube ejector arms. should i replace whole unit … read more
Appliance Guru
Appliance Guru
Owner and Technician
15,767 satisfied customers
Maytag Fav6800awq washer displays out of balance codes cd
Maytag Fav6800awq washer displays out of balance codes cd and nd. Redistribute clothes and same issue. Begins to spin, however excessive movement of the tub moves tub displacement sensor to the point … read more
Appliance Guru
Appliance Guru
Owner and Technician
15,767 satisfied customers
I have a Maytag Neptune washing machine. At the end of the
I have a Maytag Neptune washing machine. At the end of the cycle it won't turn off or unlock door. I have to turn off at the power and wait a while, then it opens. I would liked to get it serviced. I … read more
Appliance Guru
Appliance Guru
Owner and Technician
15,767 satisfied customers
I just finished a load..started the second load, but it
I just finished a load..started the second load, but it stopped draing … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a Whirlpool oven. The oven door locked and seems to
I have a Whirlpool oven. The oven door locked and seems to be no way to reset... Tried unplugging, replugging, and then the inside started a buzzing noise, intermittently... What do we do to open it -… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I have a Kenmore Elite micro/wall oven combo model
I have a Kenmore Elite micro/wall oven combo model 790.48919410 The F11code came on - turned off circuit to it - waited 30 mins. still came back on. what can i do … read more
Appliance Guru
Appliance Guru
Owner and Technician
15,767 satisfied customers
My washer only has a single input hose. I want to attach a Y
My washer only has a single input hose. I want to attach a Y to the faucets and then to the washer. Can I do this? It is a Bosch Serie 6 … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Stove is 5 years old model # 790-46789906. cooked a pizza
stove is 5 years old model # 790-46789906. cooked a pizza and oven quit. what happened ? … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
My whirlpool gold series refrigerator does not seem to be
My whirlpool gold series refrigerator does not seem to be working. Model GX5SHTXVN00. S/N KW4504316 … read more
Appliance Guru
Appliance Guru
Owner and Technician
15,767 satisfied customers
Dishwasher has water in bottom of dishwasher with 1 min left
Dishwasher has water in bottom of dishwasher with 1 min left and will not shut off … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a Maytag fidge\freezer with ice/water in the door. I
I have a Maytag fidge\freezer with ice/water in the door. I have had issues keeping the freezer door sealed - it seems to be OK then it starts alarming - you either have to lift and slam shut to seal … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Microwave - 13 years old -Model KHHS179L will not work,
Microwave - 13 years old -Model KHHS179L will not work, display says Service needed error F7 … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
We have a Dacor duel fuel oven gas range. Just had the oven
We have a Dacor duel fuel oven gas range. Just had the oven completely rebuilt all new components from the touch pad to the computer (refurbish) … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
The door seal on the freezer section of my fridge isn't
The door seal on the freezer section of my fridge isn't doing it's job. I am using tape to keep the door completely closed. The fridge door is working. It is not an old fridge. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
LOC button on GE profile oven. Guessing house cleaner
LOC button on GE profile oven. Guessing house cleaner tripped something today. Pressing 9 and 0 did not resolve. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x