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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Have a new GE 70 pint dehumidifier. Have hooked up hose to

Customer Question

have a new GE 70 pint dehumidifier. Have hooked up hose to unit but does not drain through hose, just keeps filling bucket.. Is there a plug that needs to be knocked out to get drainage through the hose
Submitted: 11 months ago.
Category: Appliance
Expert:  Kelly replied 11 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 11 months ago.

There is usually a plug that does indeed need to be removed.

May I please have your model number so I am able to provide you with accurate, model specific information?

Customer: replied 11 months ago.
Expert:  Kelly replied 11 months ago.

Please allow me just a few minutes to prepare some information for you, thank you!

Expert:  Kelly replied 11 months ago.

See the attached page. Did you follow those instructions when installing the drain hose?

Customer: replied 10 months ago.
Did everything according to instructions. Will just take it back to Home Depot as another of their defective products.
Expert:  Kelly replied 10 months ago.

Sounds like there is an obstruction in the tank, sorry it is not working for you.