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Ask Webb-Guy Your Own Question
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1830
Experience:  maitenance tech at casto
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My miele won't drain and i took all the parts off and

Customer Question

hi, my miele won't drain and i took all the parts off and cleaned them and nothing is stuck. is it possible it is the pump? anything else i should try?
JA: Can you guesstimate how old your Miele is? And just to clarify, what's the exact model?
Customer: it is 13 years old model G641 plus
JA: Do you plan on doing the work yourself?
Customer: only if it's not to complicated i've already taken out all parts
JA: Anything else we should know to help you best?
Customer: it's been working on and off for the last 2 weeks i've put fine salt in it by mistake a little before the problems have started
Submitted: 9 months ago.
Category: Appliance
Expert:  Webb-Guy replied 9 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. If the unit is not draining and there are no clogs in the drain pump or drain area then yes your drain pump has went out and will need to be replaced.

Expert:  Webb-Guy replied 9 months ago.

I do hope you have found this information helpful and would be willing to rate with 5 stars at the top so I am credited for my time. Rating does not stop you from getting back to me in the event you need me.