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Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Do you mean that its not heating? What is the model number of your unit?
Is this a fridge? You said its not cooking?
do you mean cooling?
Also is it the whole unit not cooling or just one side?
You are fine. So is the whole unit not cooling or just one side? Do you hear the two fans running? one should be by the compressor the black pot thing and the other should go off when you open the door and come back on when you close the door? Also is the black pot compressor running in the back?
Ok well then in that case it sounds like the main control board has failed and will need to be replaced.
I am trying to locate that for you now. One moment please.
So I have located the part number but am having a hard time finding it in stock besides used on ebay.
I do hope you have found this information helpful in diagnosing your problem though and would be willing to rate with 5 stars at the top so I am credited for my time. Rating does not stop you from getting back to me in the event you need me.
I noticed that your question was still open so I wanted to follow up with you to see how its going?