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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My Maytag refrigerator will not cool. temperature controls

Customer Question

My Maytag refrigerator will not cool. temperature controls show a - on both freezer and refrigerator. Tried pushing and holding the freezer minus button per manual with no result. Cut off and renewed power with no result.
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: model mbr2258xes5. purchased in November 2012
JA: Do you plan on doing the work yourself?
Customer: I can.
JA: Anything else we should know to help you best?
Customer: This has happened a couple of times before but was fixed by restarting using the temp control buttons.
Submitted: 11 months ago.
Category: Appliance
Expert:  Engineer-Tech replied 11 months ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you with your refrigerator. Please give me a moment to review your model. Thank you for your patience.

Expert:  Engineer-Tech replied 11 months ago.

How long did you cut the power off to the refrigerator?

Customer: replied 11 months ago.
A minute or so.