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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I cleaned the oven today. In the middle of the clean cycle

Customer Question

I cleaned the oven today. In the middle of the clean cycle an error message appeared. I didn't write it down. I turned off the clean cycle, and now the oven door light won't go off. When I try to activate the clean cycle again, the message is that I need to close the oven door. Any ideas?
JA: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?
Customer: yes
JA: Do you plan on doing the work yourself?
Customer: no
JA: Anything else we should know to help you best?
Customer: no
Submitted: 9 months ago.
Category: Appliance
Expert:  Kelly replied 9 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 9 months ago.

If the light is on, the oven door switch is likely faulty. That would support the error code, too.

May I please have your model number so I am able to provide you with accurate, model specific information?