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Hello and welcome to Just Answer. My name is ***** ***** I will be helping you with your refrigerator. Please give me a moment to review your model.
You have an intermittent problem. There is nothing on this model that I am aware of that is commonly intermittent with it.
Your technician is correct that it is very difficult to troubleshoot when it is working well.
You could have an intermittent "jazz" board or an intermittent start relay on the compressor. Those are the most likely possibilities.
Is there any pattern to it?