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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 15084
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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We have a GE profile bottom freezer refrigerator that is

Customer Question

JA: Hi. What is your issue regarding?
Customer: we have a GE profile bottom freezer refrigerator that is about 9 years old It has lately just turned itself off seems to happen after freezer door is opened and closed
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: we switched the breaker on and off and it comes back on no problem not at home right now. it is something like PN5FS...
JA: Do you plan on doing the work yourself?
Customer: we would prefer
JA: Anything else we should know to help you best?
Customer: that's all I've got!
Submitted: 11 months ago.
Category: Appliance
Expert:  Appliance Guru replied 11 months ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 11 months ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.


It sounds like you have a control board issue. Often the main control behind the unit fails and causes that issue. If nothing is coming on in the unit I would check the control board for any signs of damage and replace it, that is a pretty common issue on the GE units.

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